Damn it all!!

I get back from my Business trip to find out that Sony destroyed my NEW PlayStation 3.

The new 3.0 Firmware update was released before I left, and we got to play with it. Looked alright, but some of our games didn’t run. Promise’s of a new firmware update to fix this came out, version 3.01. So last night my boyfriend thought he’d update for us. It looked like it was working. The PS3 downloaded the update PERFECTLY, then the system restarted to install the new firmware. But it seemed to have encountered a hiccup at 17-18% of the install. So it said it needed to be restarted to fix and continue.

6 Restarts later, and we’re still getting the same problem. Constantly freezing and dropping an error message at us every time at 17-18% of the install.
“8002F14E – Cannot complete installation. Contact Technical Support”

ARGH. Of course, now the damn thing is toast so I can’t backup my save games! I never realized that you had to back this console up so goddamn often (Read: Every day) because it could corrupt itself WITH IT’S OWN STUPID UPDATE! This thing is more volatile than a Windows operating system on a HD with bad sectors!! AND THAT’s A FRIGGEN LOT.

How was I supposed to know the stupid thing would choke on it’s own vomit?? Worst thing is, is the System Recovery is not available! You can’t do that when the system is stuck in a Updating Loop! No matter how many times you try it, it still resorts to the Firmware update, and still hangs itself! RGGHGH!!! *BANGS HEAD AGAINST WALL*

Of course Sony customer support is no help, they don’t know anything! They don’t care, either, sending you canned messages that REALLY make you feel like you’re patronage is NOT WELCOME. It’s like they go out of their way just to piss you off, because they know you were a sucker enough to buy the expensive thing, and now they have your money, and there’s nothing you can do about it but bend over and take it up the ass!

I’ve tried and attempted so many different “fixes” that people have tried and got theirs working, but mine doesn’t respond to any of them. I even went as far as buying a new HD to see if I could re-install the old 3.0 firmware instead, but after it finishes formatting the HD it goes to install the firmware, AND EVEN THE OLD FIRMWARE FREEZES AT THE SAME SPOT. I definitely know it’s not a Hard drive problem, not in the least! It appears to be related to either the NAND, or the initial 3.01 that fried my system first.

Theories of people talking about why their consoles bit the biscuit talk about the updates causing power spikes in the system, frying their chipsets. Other people say that the older chipsets weren’t meant to handle the new firmwares.. Bullcrap. Another person talked about how his was fixed by sliding his HD in and out while the console was on, just before the magical percentage, then sliding it back in after it. It doesn’t work! This is so infuriating, that I haven’t even had this console for less than a year, and even my brother had terrible luck with his PS3 before I bought mine. What a sign! But I wanted a couple PS3 games, >_<

So now I’ve lost save files for Batman: Arkham Asylum, Dynasty Warriors 6, Eternal Sonata, Fallout 3 (got really far in this!), Folklore, Little Big Planet, and Metal Gear Solid 4 (80+ hours!!). *ready to throw console at wall* So now I gotta mail this thing to Sony directly, because there’s no bloody PS3 service depot in CANADA, so it’s going to the ‘States, which means it’s going to take 2+ weeks to get there and back. And chances are SUPREMELY high that I won’t get the same one I sent to them, because it’s just more convenient to replace a borked system with a new ‘refurbished’ one, than to actually fix the damn thing that an owner BECAME ATTACHED TO, AND HAS SAVED FILES/DOWNLOADS ASSOCIATED WITH THE CONSOLE ITSELF.

Big screw you, Sony… Just… ARGH.


  1. C.G. says:

    Throw the PS3 away, and get a good computer instead. A good portion of games for PS3 are available for PC, with support, patches, etc. I think the only game I only liked so far in the PS3 is Little Big Planet, but it was never enough to convince me to buy the console.

    Yes, I’m really not found of consoles anymore. Steam all the way.

    Doesn’t that thing have a warranty? With the problems PS3 has been giving with the firmware update, it all seems like a stupid plot to force people to buy the new PS3 Slim [/conspiracy maniac]

  2. Kurosan says:


    That you’re not fond of consoles anymore doesn’t mean that we aren’t, even though we have decent computers; most of the games that we’re interested in aren’t on PC or simply don’t play as well. We also paid a lot of money for that paperweight, not to mention accessories and games that go with it and a TV that saw a good chunk of its usage coming from the PS3, so it’s definitely not getting thrown away, not that that would fix the problem. The system is still under warranty, but getting it fixed (or most likely replaced) won’t be free; it’ll come at the cost of being unable to use it for at least two weeks, and likely losing all the time we invested in our games.

    This is incredibly frustrating… Sigh.

  3. teewhy says:

    Man I am in the same boat as you. I had the YLOD and I fixed it. The same damn day this happens I try to update and it stops on me. Sony better get off thier asses and gets to fixing this. Pisses me the eff off.


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